Return and Refund Policy

Return and Refund Policy for Spark Creatine Gummies

At Spark Creatine Gummies, we want you to be fully satisfied with your purchase. If for any reason you're not completely happy with your product, we're here to assist you. Please review our return and refund policy below.

1. Returns

We accept returns for products purchased directly from our store under the following conditions:

  • Eligibility: Returns must be made within 30 days of receiving the product.

  • Condition: The product must be unopened, unused, and in its original packaging. We cannot accept returns for opened or used products due to hygiene and safety reasons.

  • Proof of Purchase: A receipt or order confirmation email must be provided as proof of purchase.

2. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Opened or used supplements, including creatine gummies, for health and safety reasons.

  • Gift cards.

  • Products purchased from third-party retailers or unauthorized resellers.

3. Refunds

  • Eligibility: If your return is approved, we will issue a full refund to the original payment method.

  • Processing Time: Once your return is received and inspected, we will notify you by email about the status of your refund. If approved, your refund will be processed within 7-10 business days.

  • Partial Refunds: If the returned product is opened, damaged, or missing parts, we may offer a partial refund or reject the return.

4. Exchange Policy

If you prefer to exchange your product for another item, please contact us to discuss the available options. Exchanges are only allowed for unopened products in their original packaging.

5. Shipping Costs for Returns

  • Domestic Returns: You are responsible for the return shipping costs unless the product is defective or we made an error with your order.

  • International Returns: For international customers, return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.

6. Damaged or Defective Items

If your product is defective or damaged during shipping, please contact us within 7 days of receiving your order. We will arrange a replacement or full refund for damaged or defective items.

7. How to Return Your Product

To initiate a return, please follow these steps:

  1. Contact our customer service team at [Your Email Address] with your order number and reason for return.

  2. Our team will provide you with instructions on how to return your product.

  3. Ship the product back to us using the address provided.

8. Late or Missing Refunds

If you haven’t received a refund after the processing time, please check your bank account or credit card statement first. If the issue persists, contact your bank or card issuer. If needed, you can also contact us for further assistance.

9. Contact Us

If you have any questions or concerns regarding our return and refund policy, please reach out to us