Shipping Policy

Shipping Policy for Spark Creatine Gummies

Thank you for shopping at Spark Creatine Gummies! We strive to provide a seamless shopping experience and timely delivery of our high-quality products. Below is an overview of our shipping policy.

1. Shipping Locations

We currently offer shipping to the following locations:

  • Domestic Shipping: We ship within [Your Country] (Australia) to all major cities and regions.

  • International Shipping: We are working to expand our international shipping options. For now, we only ship to select countries. Please check the available shipping options during checkout.

2. Processing Time

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

  • You will receive an email notification with tracking information once your order has been shipped.

3. Shipping Methods & Delivery Times

We offer a variety of shipping methods to ensure you receive your order as quickly as possible:

  • Standard Shipping: Delivery within [X] to [X] business days (depending on your location).

  • Express Shipping: Delivery within [X] business days. Available at checkout for an additional fee.

Delivery times may vary based on your location and the shipping method selected. Please note that delays may occur during peak seasons or due to unforeseen circumstances such as weather conditions or courier delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and the delivery destination. You will be able to review your shipping options and the associated costs before completing your purchase.

  • Free Shipping: We offer free standard shipping on orders over [Insert Amount] (available for domestic orders only).

5. Order Tracking

Once your order has been shipped, we will send you a tracking number via email so you can monitor your order's progress. Please allow 24-48 hours for the tracking information to update.

6. Shipping Issues & Address Changes

  • Incorrect Address: If you enter an incorrect shipping address, please contact us immediately at [Your Email Address] so we can assist in updating the shipping details before your order ships.

  • Delivery Issues: If your order is lost, damaged, or delayed during shipping, please contact us within [X] days of delivery for assistance. We will work with you to resolve the issue with the carrier.

7. Packaging

All orders are packaged securely to ensure that your products arrive in perfect condition. If your package is damaged upon arrival, please take a photo of the package and contact us right away so we can help resolve the issue.

8. International Shipping (If Applicable)

For international orders, please note that:

  • Customs duties, taxes, and import charges may be applied by the destination country, and are the responsibility of the customer.

  • Shipping times may vary due to customs processing.

9. Returns and Exchanges

Please refer to our [Return and Exchange Policy] for details on how to handle returns or exchanges related to shipping issues.

10. Contact Us

If you have any questions about your order or our shipping policies, please don’t hesitate to contact us